Ben Nowlan, co-founder and CEO of Sherpa, pitches his company at the Techweek Launch Competition 2016.

Founded in 2014, Sherpa, a package delivery management software, strives to address the 4 billion dollar market of online shoppers and retailers who represent the e-commerce sector. Statistically speaking, around 20% of all online deliveries fail in the first attempt and half of all cart abandonment is because of shipping concerns.

Other key points on the company:

Sherpa is headquartered in Sydney, Australia, and has raised about $1.58M equity funding till date. It operates by intercepting the package at any given point in the supply chain and handles all the customer contacts, scheduling, delivery, and tracking. Sherpa has already worked with over 10K packages that were successfully delivered and has bagged enterprise contracts of packaged deliveries of 3K packages per month.

Below are some of the key points and moments from the conversation:

  • 0:20 – Ben Nowlan came up with the idea of Sherpa in order to control packaged delivery with mobile phones for the convenience of online shoppers
  • 4:00 – Sherpa is competing with 2 other players in the market, namely Doorman, which is based in San Francisco, and Parcel from New York City
  • 5:03 – Ben introduced Sherpa’s team which includes a CTO, senior marketer, and a finance team
  • 5:33 – Q&A: What does the future look like when Amazon starts Amazon Lockers everywhere?
  • 6:10 – Q&A: Are your partnerships contractual and what does the B2B future look like?
  • 6:56 – Q&A: What is Sherpa’s relationship with Parcel in New York?


Co-founder and CEO, Sherpa